Telecom Overview Dashboard

Telecom companies nowadays have to juggle dozens of different metrics, which can often be overwhelming. This dashboard is designed to focus solely on your core metrics and telecom company.

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Telecom Employee Sales Dashboard

In an industry with a focus on high-velocity sales, this dashboard visualizes the sales performance of your telecom team. On the left, the table widget breaks down the individual activities of the sales agents, measuring call activity as well as new business generated. In this example, a leaderboard is used to celebrate the results of the top upsellers, thereby acknowledging their top performance.

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Telecom Customer Service

Use this dashboard to identify immediate trends and patterns in your support KPIs. Struggling to stay on top of support tickets? Too many customers waiting to get through to an agent? This dashboard provides the support team with the centralized hub for the crucial metrics that are ever-changing throughout the day.

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Telecom Sales Activity

Straight to voicemail, regular outright rejection - outbound sales is a challenging role and it's often tough to stay motivated. Use this dashboard to track your sales reps' activities but also as a way to keep them motivated and engaged in their tasks. While the left side of the dashboard displays call-related metrics, the other widgets highlight the financial results of their efforts and celebrates the reps who have generated the most new business.

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Not working in telecom? Check out some of our other dashboard examples

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