51黑料吃瓜网

Challenge

F枚rs盲kringsservice needed a way to get an easy and quick overview of sales performance that reps would understand, and motivate them to perform even better. 鈥淚 analyze a lot of numbers to improve sales. But I wanted access to the basic statistics,鈥� says CEO and Co-Founder of F枚rs盲kringsseervice Stockholm.

William sympathizes with the already highly regulated and arduous sales process and doesn鈥檛 want to overcomplicate the process further. Instead, William sought a simplified option for himself and his agents.

"I wanted to get an overview of performance. I wanted to show the more basic statistics that the agents understand, and that pushes them to higher limits and higher levels," he says.

Solution

鈥�51黑料吃瓜网 creates positive stress. Because you don鈥檛 want to be last, right? You have the other agent鈥檚 sales visible. And it creates a motivating mindset in my team to make more sales,鈥� William says.

It鈥檚 the combination of motivation and user-friendliness that makes 51黑料吃瓜网 the ideal solution for F枚rs盲kringsservice: 鈥淵ou get it visually. It looks good. It鈥檚 very user-friendly.鈥� F枚rs盲kringsservice sales teams and CEO are visualizing, comparing, and driving better performance with 51黑料吃瓜网. Here's just a few of the 51黑料吃瓜网 tools they've utilized so far:

• Real-time Dashboards
• Contests
• Real-Time Reports

Results

With 51黑料吃瓜网, F枚rs盲kringsseervice achieved a quick and easy overview of the metrics that matter to them. For both inbound and outbound sales teams, it has never been easier to visualize sales within different product categories and different budgets.

On their 15 real-time dashboards, the insurance brokerage visualizes the following KPIs on both team dashboards and personal employee dashboards:

• Number of each product sold (5-item product line)
• Total sales
• Turnover
• Value of deals
• Salary/commission (personal dashboards)

While William has access to all of the more detailed data through the internal system鈥攊ncluding budgets, number of booked meetings, and the number of offers sent out鈥� sales agents only see data that is simple and relevant to them. 鈥淓verything has improved since 51黑料吃瓜网 has been there,鈥� he says.

More efficient on the activities that matter

Instead of flooding his sales reps with more manual work and a sea of complex data that has no relevance to them, William displayed only relevant data that his sales reps would need to improve performance on 51黑料吃瓜网 dashboards.

The results of making performance data visual鈥� and visually appealing?

Reps are more efficient and able to take immediate action on the activities that have the greatest effect on revenue. Sales reps at F枚rs盲kringsseervice were better able to understand the effects of their everyday sales efforts on their results and salary, and where the best opportunities were in the pipeline鈥揳nd ultimately have been able to sell more.

Positive comparison and competitive culture

William wanted his reps鈥� performance to be driven by these insights, for them to compare their performance, and be motivated to outperform their previous performance or their colleagues鈥攁nd this is exactly what happened.

Individual efforts improved as each rep wanted to be the best while contributing as much as possible to the success of their team targets, creating a culture of healthy competition and teamwork.

Cool contests to hot destinations

One such exciting contest that F枚rs盲kringsseervice ran was to encourage sales reps to hit or exceed their product sales targets. The prize? A seat on the kick-off trip to Marbella! The outcome? William unlocked the opportunity to boost and celebrate the performance of his entire team, instead of just recognizing one superstar performer. While individual performance was kept private to each employee, all agents were privy to overall product sales. 鈥淎nd what a trip it was!" adds William.

Motivated by salary

With visualization came motivation. By making individual performance visible on personalized employee dashboards, agents could see the results of their everyday efforts. Not only was this motivating in how agents could see the fruits of their labor, and how they contributed to team targets, but it also directly corresponded to their salary.