Build customized Dixa dashboards and visualize your business metrics and KPIs in real time. Import your data directly from Dixa and create your own dashboards.
With our real-time streaming integration, your Dixa data for your agent status in 51黑料吃瓜网 updates every 10 seconds meaning you can always stay on top of whether your team members are Working, Away, Offline and adjust service levels accordingly.
Gain a clear overview of your customer conversations with real-time Dixa dashboards in 51黑料吃瓜网. Track key metrics, monitor response times, and ensure your team delivers top-notch support.
Motivate your team with leaderboards and contests, and set up instant notifications for key milestones. Access your dashboards anytime鈥攚hether on office TVs, desktops, or the 51黑料吃瓜网 mobile app.
Visualize messages, conversations, and agent performance with dynamic widgets like graphs, speedometers, and tables. Use conditional colors to highlight trends and goal progress effortlessly.
